Clear communication in healthcare is essential. It helps patients understand their conditions and builds trust between patients and providers. Learning common healthcare phrases can improve the experiences of non-native English speakers. This article highlights simple, effective phrases often used in healthcare settings and answers frequently asked questions about them.
Welcoming and Understanding the Patient
Healthcare providers often begin with friendly greetings and questions to learn about the patient’s concerns.
- “How are you feeling today?”
This phrase starts the conversation and allows the patient to share their symptoms. - “What brings you here today?”
Helps the provider understand the main reason for the visit. - “Can you show me where it hurts?”
A clear way to ask patients about the location of pain.
Giving Instructions During an Examination
During examinations, providers use simple instructions to guide patients through the process.
- “Take a deep breath and hold it.”
A common phrase used during lung or chest exams. - “Let me know if you feel any pain.”
Ensures the patient’s comfort during procedures. - “I will check your temperature now.”
Prepares the patient for a basic health measurement.
Explaining Conditions and Procedures
Medical professionals often explain what is happening and what to expect during treatment.
- “You may feel a small pinch.”
Used to warn about minor discomfort, like during a blood test or injection. - “We need to do some tests to find out more.”
Helps patients understand why further examination is needed. - “This medication will help you feel better.”
Reassures the patient about the purpose of prescribed treatments.
Reassuring and Supporting Patients
Empathy and reassurance can help patients feel safe and cared for.
- “You are in good hands.”
A comforting phrase often used to ease anxiety. - “We are here to help you.”
Provides emotional support and builds trust. - “Everything looks good so far.”
Gives patients confidence during routine check-ups.
Discharge and Follow-Up
At the end of a visit, clear instructions help patients manage their care at home.
- “Please take your medication as prescribed.”
Encourages proper use of medicines for recovery. - “Call us if you have any questions.”
Keeps communication open for follow-ups. - “Make sure to schedule your next appointment.”
Ensures continuity of care.
FAQ's
They help reduce confusion and improve patient understanding.
Yes, they are often short and direct, making them useful in urgent situations.
Politely ask, “Can you explain that in simpler terms?”
Most are widely used, but some may vary by region.
Patients can practice with a translator app or ask their provider to write down key terms.
Yes, but simpler language or gestures may be added for clarity.
Practice speaking slowly, using plain language, and confirming understanding.
“Can you repeat that?” or “What does that mean?” are helpful.
Providers often use interpreters or visual aids to bridge gaps.
Apps and patient portals make it easier to share and understand medical information.
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